How Medical Cart Computers Inspire Patient Trust
Federal mandates for electronic records and the need for increased patient privacy and staff productivity has seen the low-tech medical cart give way to computerized models. These units offer enhanced security, the ability for doctors and nurses to enter or update records instantly, and the understanding that computerized systems protect the patient’s privacy more effectively than traditional methods. Many computer carts use hot-swappable batteries to ensure a continuous source of power. Healthcare professionals depend on digital technology like medical cart computers to continuously improve patient care outcomes.
Electronic Health Records
One of the benefits of a mobile computer cart is that doctors and nurses can access patient information instantly, saving time accessing or submitting information. This allows hospital personnel to attend to other vital tasks and spend more time with their patients. Besides saving time, medical cart computers increase efficiency and reduce the probability of errors. Medical errors can cost lives, so any system that allows you and your staff to avoid complications is essential.
Transparency
Patients place trust in the doctor’s expertise, deferring to their guidance on serious health issues that can directly affect their quality of life. This is the foundation of the doctor-patient relationship — trust, respect, and open communication.
By providing a mobile laptop or desktop computer, you can keep patients up-to-date regarding testing and procedures. The inclusion of a computer system and monitor allows you to show the patient images, charts, X-rays, and anything else relevant to the individual’s condition. Communicating this information to patients can also help during the shared decision-making process in patient-focused healthcare.
If you take the time to ensure a patient’s understanding, they can make an informed decision regarding their treatment options. You can also have the patient engage directly with the computer cart, verifying the accuracy of the information that you’ve entered. Involving your patient can increase their feeling of control and trust in you.
Security
Healthcare facilities process significant quantities of confidential patient data every day. The process of a doctor filling out paper forms and handing them to an administrator for later logging into a central computer system is becoming increasingly obsolete as it poses internal security problems, takes longer, and wastes paper.
In paper forms, unauthorized personnel can access patient medical records, compromising privacy, an unacceptable practice in a modern hospital. By entering patient data into a mobile computer system as it becomes available, you can inspire trust in your patients that their confidential records are being treated with the proper respect. These computer systems benefit from several different security systems, including password protection and encryption, limiting access to specific authorization.
Improve Patient Outcomes By Building Trusting Relationships
Medical computer carts can help patients feel their data is accurate and well-protected at the point-of-care. Contact us today and we will help you determine the best standard or custom cart design and configuration to suit your staff and patient needs.
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